Each Elysia ensemble is made to order, not pulled from a shelf. The embroidery alone involves hours of machine work followed by meticulous hand finishing, pearls, sequins, crystals, and beadwork are all placed by hand. This level of craftsmanship cannot be rushed. The timeline ensures your outfit arrives as flawless as it was envisioned.

Because every Elysia piece is handcrafted to order, we do not accept returns or offer refunds. This policy allows us to dedicate the time and attention each outfit deserves. If your order arrives with a genuine craftsmanship issue, please contact us immediately, we stand behind our work and will address any concerns.

Yes. Custom sizing is available on request. We want your Elysia ensemble to fit you as though it were made for you alone, because it is. Reach out to our consultation team with your measurements, and we will tailor the outfit accordingly.

The actual product color may vary slightly due to differences in screen settings and lighting conditions during photography. Additionally, because each piece is handcrafted, minor variations in embellishment placement are a natural part of its uniqueness, no two Elysia ensembles are exactly alike, and that is part of their beauty.

Pure Korean Silk and hand-embellished pieces require gentle care. We recommend professional dry cleaning only. Store the outfit folded in a breathable garment bag, away from direct sunlight and moisture. Avoid spraying perfume directly onto the fabric or embellishments.